What you need to know
- Pixel 6 users are experiencing serious problems with factory reset, which makes their phones.
- The “Unable to load Android system” error message appears after a reset, suggesting corrupted data and requiring another reset, which does not resolve the issue.
- Google is aware of the problem and is investigating, but a fix is not yet available.
Google Pixel 6 users are facing a new software issue that is causing some serious headaches. During a factory reset, some phones are hitting a critical bug, turning them into pretty paperweights.
Several Pixel 6 owners have reported on Google’s support forums that their phones crashed after a factory reset, as noted by Tech-Issues Today. Google is aware of the issue and is looking into it, according to a comment on the forums.
In the forum thread, Pixel 6 users reported that after trying to reset their devices, the phones did not boot up properly and instead displayed an error message: “Unable to load Android system. Your data may be corrupt. If you continue to receive this message, you may need to perform a factory reset and delete all user data stored on this device.”
When users encounter the error message, they are given the option to “try again”, but this effort often proves futile. Additional factory reset attempts may bring up even more alarming messages, such as missing a critical file called “tune2fs” or failing to “enable ext4 verification”, both essential to the integrity of the phone’s file system.
The reference to “tune2fs” hints at deeper issues within the system tools that manage the phone’s storage space.
Looks like this isn’t just a one-time glitch. Many Reddit users are also reporting that their Pixel 6 phones are crashing after factory reset. Even Google’s recovery tools are unable to fix the problem.
We’ve reached out to Google for a statement and will update this article when we hear back.
Although Google is aware of the problem, a fix is still in the works. So, Pixel 6 series users should be extra careful. It’s best to avoid any factory reset on the Pixel 6, 6 Pro, or 6a until Google issues a solution.
Unfortunately, this problem is not new. Pixel users have long dealt with software issues that undermine the positive experience these devices aim to provide. Until Google addresses these persistent bugs, frustration is likely to continue for some Pixel users.
